RETURN AND EXCHANGE POLICY

Last Updated: 5/11/2024

Thank you for shopping at https://scottspepperhouse.com

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

 

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://scottspepperhouse.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

GENERAL RETURN POLICY

Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return exempt the products that are: Clothing, other wearables

You are always required to ship back the items by following the shipping instruction:

Once your return request has been approved, you are free to ship the products using any carrier you wish, addressed to: Scott’s Pepper House – Returns RMA#, 54735 E Highway 26 Sandy OR 97055.

 

REFUND POLICY

In order to be eligible for a refund, you have to return the goods within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.

• Product must be returned in its original packaging
• Product wasn’t used or damaged

Unfortunately, product that were marked as a gift when purchased is not allowed to be Returned or Exchanged.

Unfortunately, product that were marked as a Bundled when purchased is not allowed to be Returned or Exchanged.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: [email protected]

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.